Frequently asked questions
Delivery of products
The test kits are always in stock. This allows us to deliver them quickly. We will send the order within two working days after receiving the order or payment. Delivery time depends on the country to which it is delivered. We deliver to countries all over the world.
We deliver most of our test kits worldwide. Check the page of the test kit to see if it can only be delivered in the EU/UK.
Yes, this is no problem. We can easily and quickly transport our test kits to the USA, Canada and other countries within and outside Europe. There are only a couple kits we can´t send outside of the EU/UK. Please check the page of the test kit to see if it can only be delivered in the EU/UK.
We are proud to be the developer, manufacturer and supplier of our test kits. Therefore, the country of origin of the test kits is The Netherlands.
We use the Delivered At Place (DAP) Incoterm.
